2019 Annual Report
We Live For
Blue Cross & Blue Shield of Rhode Island celebrated our 80th year in 2019 as a proud Rhode Island company with deep roots in the community. This annual report reflects progress made toward our North Star—passionately leading a state of health and well-being across Rhode Island.
What does that mean?
First, affordability remains our number one goal. We recognize that healthcare is still too expensive, and costs are still rising too quickly. With a third consecutive year of strong financial results, we are well positioned to invest in more affordable care that delivers better outcomes for Rhode Islanders.
On the policy front, as a leader of the state’s Health Care Cost Trend Steering Committee, we helped set a goal to curb Rhode Island’s increase in healthcare costs to no more than 3.2% annually, an important step—and one that only two other states have taken. Mobilizing our resources to lead advocacy for reinsurance in the individual market created lower premiums for individuals buying their own plans. And we announced the first round of grants from the Behavioral Health Fund at the Rhode Island Foundation, totaling $2.7 million to six organizations addressing issues ranging from transportation to trauma.
At a more granular level, we continue working with employer and provider partners to control costs, offering practical products and services that save money without sacrificing quality of care. You’ll read here how members in our patient-centered medical homes have seen their healthcare costs decrease in the past decade—evidence that these partnerships are paying off for Rhode Islanders.
Beyond affordability, we are committed to transforming the way Rhode Islanders experience healthcare. Adding a fourth Your Blue StoreSM location, in Cranston; introducing Your Blue Bus, a mobile retail store; and expanding Doctors Online to include behavioral health were just a few ways we created convenience for our members.
We were particularly proud to introduce an innovative care delivery model to Rhode Island, in collaboration with Oak Street Health. Three Oak Street Health centers opened in 2019, with 429 members by year-end. Patient and community response to the personalized, wraparound Oak Street model far surpassed expectations.
Finally, continuing to transcend the traditional role of payer with a focus on improving the health of all Rhode Islanders, we launched the game-changing RI Life Index, which has built awareness of the impact of social determinants on Rhode Islanders’ health. The Index inspired us to refocus our BlueAngel Community Health Grants on the intersection of housing and health.
We thank you for your support and trust, and especially for your partnership.
It's what we live for.
Kim A. Keck
President and CEO, BCBSRI
John C. Langenus
Board Chair, BCBSRI